FAQ — Before you start

The questions buyers ask before outbound.

Clear answers on how Repilot handles your data, gets campaigns moving, protects deliverability, fits your stack, and lets you leave when you choose.

01Data privacy — What data does Repilot need, and where does it send email from?

Repilot needs the operational information required to run outbound: your ideal customer profile, prospect and campaign data, reply data, and details for the mailbox you connect. Sending uses your connected mailbox and domain, rather than implying a shared customer data pool. For privacy or data-handling questions, contact hello@getrepilot.com.

02Setup time — How long does it take to set up the first campaign?

The standard first-campaign flow is designed to take roughly 10 minutes. You define your ICP, connect Gmail, Outlook, or custom SMTP, review the sourced leads, and approve the first emails. No bespoke implementation project is required for the standard flow.

03Deliverability — How does Repilot protect deliverability?

Repilot sends from your own mailbox and domain when you connect one, verifies prospects before sending, and pauses follow-ups when a reply arrives. Inbox placement is not guaranteed: it also depends on mailbox and domain health, authentication, sending volume, and message quality. If you skip connecting your inbox, onboarding warns that messages are sent from a shared Repilot domain and that reply rates will be lower.

04CRM fit — Does Repilot replace my CRM or sync with it?

Repilot is the outbound and reply layer that can sit alongside your existing CRM; it is not a CRM replacement. The documented workflow includes handoff and export for HubSpot and Pipedrive through the drip-leads export, but the repository does not document a native two-way CRM sync. Do not expect an undocumented Salesforce, HubSpot, or other native integration.

05Cancellation — Can I cancel at any time?

Yes. Repilot is month-to-month: cancel any time from your dashboard with no annual commitment and no cancellation fee. If you cancel mid-month, access continues through the current billing period.

See how Repilot compares in practice.

Compare Repilot with the incumbent outbound tools and see which operating model fits your team.